He's Gone

Today is the day,my dad lave us. I know that Im not mention abut him at all, maybe due to how he act to me and how he treat me makes me feel like we dont have anything related or anything to share or talk about..


In the earlier morning I just saw my sister and my niece playing around. then I didnt saw my mom, my brother in law and my brother. Then I asked my sister where did they go, my sister said they are sending my dad to the hospital. I just thought Oh maybe he gonna get better since he cough hard those days. Then I fill up my bottle with water for me to bring it to the office, but I do feel something was wrong. Then my mind was keep wandering And then I go to my office like usual. But then I just checked my bag that I left my bottle at home. I was like quite dissapointed with how careless I am..

Half an hour after I get to MRT station at Muzium Negara, My mom called me and she was crying, that was the first cry I ever heard from my mom. I asked her why with my tears dropped too, because I cant stand hearing her crying. then she said "Kakak abah kakak... Dr cakap jantung dia berenti Ya Allah kakak... mak risau ni.. " and I replied "Berhenti...?? Ya Allah kenapa pulak mak... akak balik eh mak ??akak balik tau??" my mom reply " ye balik kak balik..." then I hear her sobbing before she off the calls.

Immediately I take a turn of my transit and I call my baby to inform him... cause I dont know what should I do anymore... and Idk how to think... and I was like.. what is happening... is he just gonna be sick there... is he in coma or what....

Then as I reach home, me and my sister went to the HKL by Grabcar cause my brother in law is at the hospital... i asked my brother in law where is Abah... he said follow him inside...I look around at the bed, all of them have patient, some of them look so tired and critical... I didnt see my Abah at all.. then someone show me at where my 1st brother in law was standing next to a body while reading Yassin... I asked my brother in law, "Mana Abah abang zarul?" he said "Ni....." i just stood a while and just look at the body that already closed well with the Hospital Blanket... I was speechles and Idk what to say,  I was like didnt trust it... till I said "Betulke...boleh tengok ke...?" My brother in law slide the layers of the Hospital Blanket that covered him by up to 3 layers...

Then as I saw him was lying there...unbreathing... and with a tie on his head... i am speechles and Im out of my words, i just closed my mouths with my both hands and my tears drop all the way continuosly.... I didnt expect him to go on that day, maybe I just epect he will go the Hospital and be much better... I didnt expect all of this to happen..... I am not mariage yet, how hate he is to us, I saw that after all my sister get married he act to them differently and he can talk well with them, and Im also wished to be in that moment also one day.....

I was speechless...

Idk what to do or what to say, I just follow what my sisters done....

And I follow the Jenazah up untl in the van.... then the van is playing a sound... ayat2 alquran....

As we arrived the masjid... everyone is already there... my baby help to carry the jenazah of my dad and put it at the place where He is going to be bath before being kafan with a white fabric....

The whole day I see everybody was talking and some of them laughing, while I cant say anything at all... I cant even think... but Im never leave my dad alone I keep repeatedly reading yassin to him, My baby also do read yassin to him...

Then we sent him to the grave...to a very nice place... a new place of grave.. but way to far for me who doesnt have a transport...

Thank you to those who helped...Terima  kasih.. semoga Allah membalas jasa kalian semua.. and also to my baby, thank you so much..for being by myside...

POS Malaysia Contact centre

Hello semua. harini akak akan mulakan topik pasal environment dulu. Okay so far office tu kira jauh jugak which is beza jugakalh tambang sebab dulu kerja dekat KL Sentral je. memang dekat lah kan. Then dari segi gaji pulak basic sama je. Then beza ketara sebab dulu aku memang expert buat sale so memang gaji aku melambung lah. Tapi yelah kata orang ada duit xsemestinya kita bahagia. Tapi entahlah kat sini even gaji kecik pun aku mcm rasa tenang. Maybe sebab mostly melayu which is can conclude semua kat situ islam. and then ramai yang solat. Bila masuk waktu je aku tengok surau xpernah lekang dari org keluar masuk. Lelaki ke perempuan ke semua pergi surau. Lepastu aku xpernah la nampak sangat yg xsolat xbanyak laa. Tapi ada la 4,5 orang. Sebab nak banding office lama aku dalam 4,5 orang je yang solat.

Tapi xkesah la tu, bahagian masing2 kan takde apa cuma nak cakp ada rasa tenang je. lepas tu ramai yang pakai tudung. Yang freehair aku xnampak sape. Ramai yang tudung2 labuh je. Tahla maybe sebab tu aku selesa. Tapi gaji low sikit. kawan aku pun dah MIA tiba2. sedih la jugak sebab kawan baik duduk sebelah aku tiba2 je dia hilang mcmtu je xdatang and benti terus. Even barang2 pun xambik. Aku terkilan lah jugak dia buat mcmtu sebab kawan baik gila. dia boleh pergi mcmtu je sampai whatsapp pun xreply semua. Bos call dia nak tanya status pun xnak jawab apahal ntah. nak berenti pun berenti lah tak payah lah nak hide dari aku. Bukannya aku nak halang pun. Sebab kau dah tua kot siapa aku nak halang kau kerja mana. Cuma kau ni kalau dah rapat, dah selesa memang aku terasa gila lah, sampai orang boleh tanya aku ke x sebab nampak sgt aku rapat dengan kau.

Aku syak member2 aku pun mcm dah nak berenti. Maybe lepas raya ramai yang akan berenti. Tapi entah aku biarkan je, kalau zaman ni senang cari keje xpe lah. Ni kalau kau nak cari keje as cleaner pon belumm tentu ada kosong ==" So maybe aku stay, walaupun gaji sikit ke apa biarlah janji hati aku tenang dari office lama asyik kene bambu je aku sebab xde sale ke kurang sale ke. Ni dah banyak sale mesti ada mintak benda lain plak sajaaa je xnak bg rewards. Tahiiii je

Pasal customer dekat Pos Malaysia pulak, KimK jugakla hahahaha sebab memang ho liao punya kau akan kene maki and marah bila barang dia dah super lewat, contohnya kalau barang dia sepatutnya sampai 1 May, tapi belum sampai2 lagi. so dia akan maki kau sampai barang dia tu boleh sampai harini jugak. which is dalam SOP kalau harini kau call barang kau memang xkan sampai harini jugak. Sebab kau call HQ punya number and diorang dapat complaint harini so paling lewat pon diorang akan hantar besoknya, kalau jumaat Isnin nya. So yeah aku punya telinga ni mcm nak pekak dah kene jerit kene apa. daripada bodoh, butoh, xtau buat keje, lembab, makan gaji buta, maki nama bapak aku, mcm2 lagi aku kene dah. sampai tahap customer membebel aku diam je malas nak layan. Apa diorang ingat aku ke yang buat lambat tu? aku buat part aku je ntuk inform hantar awal tu je. Dia ingat dia punya barang sorang je kot yang lambat. Kalau satu hari 40 orang barang lambat n nak aku pg bgtau supervisor suruh bgtau pos office tu, bila masa aku nak buat keje aku siakk setiap cal nak jumpa supervisor. aduuhhhh xboleh fikir kan??? memang berasap la kepala tahan marah. kadang2 menggigil sebab aku ni susah sikit tahan marah.

So kalau nak jd customer service kentalkan lah diri anda, dan semoga berjaya. yang aku ni dah tahap hati batu dah. sampai tahap maki lah kau bodoh, kau ingat aku kesah or ada masa ke nak dengar. aku boleh tolong dari sini je by doing kerja aku. ingat aku dapat gaji leih ke kalau tolong korang semua by nak antar cepat lah. hantar petang ni lah, hantar sekarang lah. bagi sesiapa yang dah maki aku tu, mohon banyak2 kan mintak doa pada tuhan sebab aku xmaafkan tau yg pekik2 dekat telinga aku cm orang gila tu, mcm ni ke nak hadap dajal nanti??? barang lewat dah mcm org xde iman dah. kesian betul aku tengok orang malaysia. dalam bape bulan aku keje. aku xtau la apa potensi orang malayssia ni kalau ada Dajal datang nanti hahahahah. Semua xda iman. maki mcm apa. Entahlah. Tapi yang aku mampu tolong tu Alhamdulillah aku cuba tolong sedaya upaya aku. Aku bukan ada kuasa untuk semua benda. Aku xda authorized untuk apa2 pun. aku just customer service je kot. Aku harap one day tuhan bg rahmat kat semua org supaya faham. its hurt sometimes when your heart tortured like this.

May Allah blessed everything and ease my path.
Amin.

Training at Post Malaysia Contact Centre

On 13th of March I started my training at Pos Malaysia as Customer Service. I thought the training was easy peasy but heack no. I never thought that the training was this longer until I finised my book!! Damnn this is just a Japanese short course or any French course ==" It was sooooo long and it was happen for a month. Imagine that for a month u just listening the trainer. And my trainer is having such deep voice and low that makes everyone sleeps all the way and one by one left the team. Idk why, maybe they got better offer I think or maybe the training class is too long. But yeah the way my trainer teach us was fine and we managed to understand and answer the test. Test? Yes there was a test. Imagine that ahhahahah.

During the one months we experienced everything like how pos malaysia customer react when the delivery was late, how to handle their anger when the items was ate, how to do the report, what is our part for the issue, and whatever happen in any situation and how to handle. I thought it was easy but as we go deeper, ALL of us got migrained siaaaa because its just stretch our head when we tried to understand deeper to read the result of the issues. Damn.

As time flew by the class ended and our first week training starts before we being judge by our QA for our call and how we responds to the customers. Then luckily I passed it well and my QA said she was impressed on how Im handling customer because the way I spoke that was so confident and she said I didnt mumbling around and she said avoid from using "bahasa pasar" like "kitorang or diorang" hahahahaaha deheck I didnt realise I used that during conversation . Hahahahaha terbiasa kot hahahhahahahh!!  Feel like its so funny I talk like that.

This is all about the training and how do I start. So on next post Im gonna wrote about the company much more hehehehe ~~~

May 2018

latest update of my life since November 2017 where I left my office due to my cough and my throat that having like very affect my communication with customer, so Ive gone through the X-ray process after I met the Doctor at the Hospital. And Alhamdulillah my lung was fine and Im free from any internal disease or any parasites that may affect my lung.

So then I just take a rest, lay low, accompany ma mom here and there, went to Ipoh where my mom were always visit my aunt. I was okay with it because yeahh its uite calm to free yourself from this city hassle. Then I accompany my mom to weddings, met so many relatives even the one Im never met before, and then we went here and there, swimming to waterfall till my leg get hurts and my let got spraineddd. omg its so much hurt. Its been a while since I went to waterfall and I couldnt take a hold of myself because of the high stream. mcm nak nangis huwaaaaa!!

After that I keep sends resume here and there, then there was a feedback for interview, some respons by informed me that I was disqualified, some just keep it in silent and idk my status to them. And among thousands of application ive applied, only 2 replies me for an interview. Imagine that. Only 2. Bullshit isnt it? its like am my application was Spm standard or Pmr standard or what? =="

Then I went to both of the interview and yeah both of them dont even give any replies. thats more bulshit actually because my resume wasnt cheap to be printed for the first one. Because the first one I applied for graphic designer and the 2nd one is for customer service front liners. And both dont even reply or give feedback wether i get it or not. mcm harommjadahh kan???

Time passed by and I couldnt stand any longer watching movies at home repeatedly and my berad grows longer. and i look just like a caveman. kidding. So I just have one choice which is continue my previous job which is as customer service. its kinda hard for me since I already having difficulties because Im cough and I just worried Its gonna get worse and worse if I keep force myself to speak and speak. But yeah times moves and I couldnt just sit here and wait for the right job. So i just sacrifice myself to work, there is a lot of thing I need to take responsibility in this family. I got no choice, I just can rely on Allah so that Allah will ease my path on everythin.

So I tried to applied a job as cust service that I saw at twitter since I saw there is many of them. Then Alhamdulillah she replied fast. Then she arrange for interview for me. As I come for interview, the position was for Pos Malaysia. I said Im okay with it. sure I can deal with it right because ive deal with customer before. On the next next next next post Im gonna share my journey for joining pos malaysia :D


hee hee heeeeee

New Era:10 May 2018

Today everyone wakes up with a new era that everyone was waiting for. its a thrill that I dont know that election gonna be such hassle and everyone hearts is pumping out. Damn this is the first time in my life. its like watching a world cup. Last time i became like this is when Im watching world cup before, and its been a while I havent watch football, Last night everyone is watching the Tv to wait for the result of the election wether PH is the winner which Mahathir gonna be our PM or its still gonna be BN and Najib gonna be our PM like usually. But unfortunately when the result of vote for PH rises higher, they still havent announces it until 2am. And everyone over Malaysia is waiting for the result.

Of course all of us is waiting because Mahanthir promises if they win for the election we gonna get a holiday for 2 days which is Thursday and Friday. Therefore we can continue our loong holiday. Thats why we have to wait for the holiday announcement and also to know our next PM for this election. Up to 3am our eyes got burst and tired because theres still no announcement. My mom said its so weird because never in hstory gonna be this late. So we just keep waitin till we can open our eyes.

On 4am my family gives up and one by one fall asleep and they also already announce that the holiday is approved my the Putrajaya Ministry and my company also approved it. Such a relieve but kinda feel so tired for the long result that havent out since 2am.

Then in the morning everyone wakes up and everyone was rush up to watch Mahathir on tv as our new PM. Everyone been so happy and excited with their new choices, and they keep on happily and proudly voices out Tun M name. I dont know what to say but I do happy watching everyone seem so happy since today. They was like so happy with the new PM which is our 4th PM before.

My hubby said Tun M, will lead us and bring a good things to us, change everything that was corrupted and destroy everything that we dont need in our country since Tun M know our coutry much better. he used to hold this country for 22 years.

I hope Tun M will always be healthy and happily.
And can help lift our burden :)
Amin...

Election day: 9 May 2018

Today, new era just begin. What is the meaning of New Era? Its because o 9 May 2018, Malaysia is having an election day. sadly Im so stupid and I didnt take part in it. Yes, I do feel regret. Its because I never bothered about politics and Im scared to voting for my own country because I feel like I dont know much about it and to vote even more I may have doubt. Idk why I feel unprepared and I feel what if I am clumsy and cause anything, because I know how clumsy I am, I broke glass in event, spill coffee or things, and I keep dropped fork and spoon. And during election they are using ink and oh god Im so worried if it was me idk what Im gonna do with it, maybe Im gonna put my finger print on the paper. Because I am a wimpy kiddddd :(  Thats why Im not so sure about it.

Then my hubby, Iqbal my dear told me, he educated me that the election was important, he told me that I should take part because its my right to choose. And i shouldnt be scared because it was just an easy way to do it. emmm im so sorry sayang that I dissapoint you. I really dont wanna dissapoint him.

When we were walking at Sunway Pyramid i saw everyone had their hand with ink and just me dont have it, so I put my hand in pocket because I afraid people see my hand without any ink and curse me hmmmm. Im so sad that I didnt realise it from the beginning, sometimes I even forget that I was 24 not 22. I always thought I was 22 all the time. Hmmm maybe my mind wasnt as educated like him and as good as the way he was thinking. But I love him because he always explain to me things I dont know :)

He also said that tonight we will gonna know the result of the election about who is our new PM, wether it was Mahathir or Najib Razak still. I never feel this kind of situation maybe because I dont take any port to know anything 5 years back. So we shall wait tonight who is our PM :)